A: Yes, we offer international shipping to many countries worldwide. During the checkout process, you can select your country from the available options. Please note that additional customs fees, taxes, and duties may apply depending on your location, and these charges are the responsibility of the customer. For more details, please refer to our website's "Shipping Policy" page.
A: The delivery time depends on your location and the shipping method selected during checkout. We strive to process and ship orders promptly. Domestic orders typically arrive within 3-7 business days, while international delivery times vary. Please refer to our website's "Shipping and Delivery" page for more specific information about estimated delivery times.
A: Yes, once your order has been shipped, we provide a tracking number and a link to the shipping carrier's website in the shipping confirmation email. By clicking on the tracking link or entering the provided tracking number on the carrier's website, you can easily track the progress of your package and know its estimated delivery date. This allows you to stay informed about the whereabouts of your order every step of the way.
A: We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days. Once shipped, delivery times depend on the shipping method and your location. Please note that processing and delivery times may be longer during peak seasons or due to unforeseen circumstances.
Product & Service
A: To help you find the perfect fit, we provide detailed size charts on each product page. These charts include measurements for chest, waist, hips, inseam, and other relevant body parts. We recommend measuring yourself accurately and comparing your measurements to the size chart to determine the appropriate size. If you need further assistance, our customer support team is available to guide you.
A: Absolutely! We cater to both men and women, offering a wide selection of sports clothing for all genders. You'll find a variety of styles, sizes, and designs tailored to meet the specific needs and preferences of men and women in various sports and activities.
A: Yes, we understand that different sports and activities require specific clothing features. That's why we offer specialized sports clothing for activities like running, yoga, gym, and more. These garments are designed to enhance performance and provide features such as moisture-wicking, compression, breathability, and flexibility, tailored to the requirements of each sport.
A: We strive to offer a delightful shopping experience. While we do not currently provide gift-wrapping services, our products are carefully packaged with the utmost care to ensure they arrive in excellent condition. If you are purchasing items as gifts, you may consider having them delivered to your address first, so you can personally wrap and present them.
A: We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. While we cannot guarantee changes can be made once an order is processed, we will do our best to accommodate your request. It's important to reach out to us promptly to increase the chances of successful modifications or cancellations.
A: If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email at firstname.lastname@example.org. Our contact details can be found on our website's "Contact Us" page. We aim to respond promptly to your inquiries and provide you with the assistance you need.
A: Yes, we frequently run promotions and offer discounts on our sports clothing. To stay updated on our latest offers, promotions, and discounts, sign up for our newsletter or follow us on social media. These channels are great ways to ensure you don't miss out on any exclusive deals or limited-time offers.
Return & Exchange
A: At Truerevo, we only provide refunds in cases of manufacturing defects.
A: We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return policy. You have the option to return eligible items within 7 days of receiving it, and we provide the following choices: store credit or exchange. To be eligible for a return, the item must be in its original condition with all tags attached. Please review our website's "Returns and Exchanges" page for detailed information on our return
policy and any specific exclusions or requirements.
A: To be eligible for a return or exchange, the product must be in its original condition, unworn, unwashed, and with all original tags and packaging intact. Any product that shows signs of wear, damage, or alteration may not be eligible for return or exchange.